DataPhone Tutorials
DataPhone Help

Tutorials

Need help? Find your answers below or contact us for immediate assistance on support@dataphone.africa | +27 (21) 879 1700

How do I Register for a DataPhone Account?

  • Select Register next to the Login Button
  • Fill in all your relevant information
  • Select the Terms and Conditions, Select Continue
  • If you are a business owner, complete the second page and select Continue
  • You will receive an OTP on your cell
  • Insert the OTP and select Continue
  • Your account is now created and Login details will be emailed to you
How do I Purchase a SIP Account in my User Portal?

  • Login to your DataPhone User Account
  • Select SIP Accounts in the Menu Section
  • Select New SIP Account
  • Insert the amount of SIP Accounts required
  • Proceed to the payment section
  • Select Available Accounts in Your User Portal
  • Select Activate SIP Account
  • Follow the steps to choose your Number
  • You can manage your VoIP Line/SIP Account from your User Portal by clicking on Manage once the above is completed
How do I load more Prepaid Call Credit onto my Account?

  • Login to your DataPhone User Account
  • Select Call Credit in the menu on the left
  • Select Balance Top Up
  • Insert desired Rand amount and proceed to payment
  • After payment is made your Available Balance will be updated
How can I Port my Number?

  • Login to your DataPhone User Account
  • Select Port My Number in the menu on the left
  • Insert Number
  • Proceed to Payment
  • You will receive an email with the required documentation, turnaround times etc.
How do I setup my VoIP Line/SIP Trunk after purchase?

  • Log in to your DataPhone User Portal
  • In the menu on the left, click on My Orders
  • Click on SIP accounts
  • Your available VoIP Lines/SIP Accounts will reflect here
  • In the top right corner click on Activate SIP Account
  • Follow the steps to choose your Number
  • You can manage your VoIP Line/SIP Account from your User Portal by clicking on Manage once the above is completed